Privacy Policy

1. Definitions

Throughout this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably identify a natural person, directly or indirectly, including name, identification number, location data, and online identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or destruction.
• "Data Controller" refers to yuan4d, the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" refers to any third-party organisation that processes Personal Data on behalf of yuan4d under a written agreement.
• "User", "You", or "Your" means any individual who accesses, registers with, or uses the yuan4d Platform.
• "Services" refers to all products and features offered through the yuan4d Platform, including but not limited to casino games, sports betting, promotions, and customer support.
• "KYC" (Know Your Customer) refers to the identity-verification procedures yuan4d implements in accordance with applicable anti-money-laundering and regulatory requirements.

2. Data We Collect

Yuan4d collects Personal Data through multiple channels in order to deliver our Services, verify player identities, process transactions, and comply with regulatory obligations. The categories of data we collect include:

2.1 Data You Provide Directly

• Registration Data: Full legal name, date of birth, gender, email address, Indonesian phone number, residential address, and chosen username and password.
• Identity Verification Documents: Scans or photographs of your Indonesian national identity card (KTP Nasional), selfie photographs, and, where required, proof of residential address (utility bills, bank statements).
• Financial Data: Bank account details for deposits and withdrawals (BCA, BRI, BNI, Mandiri), e-wallet identifiers (OVO, DANA, GoPay), transaction amounts, and payment history. We do not store full card numbers in our systems.
• Communications: Messages, emails, and chat transcripts when you contact our customer support team.
• Voluntary Submissions: Feedback, survey responses, and promotional competition entries.

2.2 Data We Collect Automatically

• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language preferences.
• Usage Data: Pages visited, features used, session duration, game history, betting activity, wagering amounts, and click-stream data.
• Cookie Data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 6 below.
• Geolocation Data: Approximate location derived from IP address to enforce jurisdictional compliance.

3. How We Use Your Data

Yuan4d processes your Personal Data strictly for legitimate, defined purposes. The table below summarises our primary processing activities:

We do not use your Personal Data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Where automated processes flag an account for investigation, a qualified team member will conduct a manual review before any action is taken.

4. Legal Basis for Processing

Yuan4d processes your Personal Data only where we have a lawful basis to do so. Our principal legal bases are:

1. Contractual Necessity: Processing is necessary to fulfil our obligations to you under the Terms & Conditions, including delivering gaming services, managing your Account, and processing transactions.
2. Legal Obligation: We are required to collect and retain certain data by law, including anti-money-laundering (AML) rules, age-verification requirements (21+ only), and regulatory reporting obligations applicable to licensed online gaming operators.
3. Legitimate Interests: We process certain data where we have a legitimate interest that is not overridden by your fundamental rights, such as preventing fraud, securing our platform, and improving our services.
4. Consent: Where required — for example, sending marketing communications or placing non-essential cookies — we will request your explicit consent and provide a straightforward way to withdraw it at any time.

5. Data Sharing & Disclosure

Yuan4d does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

5.1 Service Providers (Data Processors)

We engage trusted third-party service providers to support our operations, including payment processors, identity-verification services, cloud hosting providers, analytics platforms, and customer-support software vendors. All processors are bound by written data-processing agreements requiring them to handle your data solely on our instructions and to maintain appropriate security measures.

5.2 Game Providers

To deliver game content, certain anonymised or pseudonymised session data may be shared with our licensed game partners including Pragmatic Play, Evolution Gaming, Microgaming, and other providers listed on our platform. These parties do not receive your personally identifiable information beyond what is technically necessary to render the game session.

5.3 Legal and Regulatory Authorities

We may disclose your Personal Data to Indonesian regulatory authorities, law-enforcement agencies, or courts when required to do so by applicable law, a binding court order, or in connection with an investigation into suspected fraud, money laundering, or other criminal activity.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your Personal Data may be transferred to the successor entity. We will provide you with advance notice and the opportunity to object where feasible under applicable law.

6. Cookies & Tracking Technologies

Yuan4d uses cookies and similar tracking technologies to enhance your experience, analyse platform usage, and support security functions. A cookie is a small text file placed on your device when you visit our Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. You cannot opt out of these without impairing core functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and last-visited game category to personalise your experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how Users interact with the Platform — pages visited, session duration, and navigation paths — helping us improve our services. We use industry-standard analytics tools for this purpose.
• Security Cookies: Support fraud-detection and bot-prevention mechanisms by identifying unusual access patterns or repeated failed login attempts.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform, including game loading and account authentication. By continuing to use yuan4d after being presented with our cookie notice, you consent to the placement of non-essential cookies as described above.

7. Data Retention

Yuan4d retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, Personal Data will be securely deleted or irreversibly anonymised. In the event of an active legal dispute, regulatory investigation, or fraud inquiry, we may extend the retention period until the matter is fully resolved.

8. Your Rights

As a User of yuan4d, you have the following rights in relation to your Personal Data. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days.

• Right of Access: You may request a copy of the Personal Data we hold about you, along with information about how it is processed.
• Right to Rectification: If any Personal Data we hold is inaccurate or incomplete, you have the right to request correction. For basic profile details, you can update them directly within your Account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the original purpose, or where you withdraw consent — subject to our legal obligation to retain certain records as set out in Section 7.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances, such as when you contest its accuracy or have objected to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to the processing of your data for direct marketing purposes. You can also object to processing based on legitimate interests, though we may override this where we have compelling grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

9. Data Security

Yuan4d employs a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and our servers is encrypted using industry-standard TLS 1.2 or higher, indicated by the padlock icon in your browser's address bar.
• Data Encryption at Rest: Sensitive Personal Data stored in our databases, including identity documents and financial records, is encrypted using AES-256 encryption.
• Access Controls: Access to Personal Data is restricted to authorised personnel on a strict need-to-know basis. All team members with data access are subject to confidentiality obligations and undergo regular security training.
• Multi-Factor Authentication (MFA): Internal systems that store or process Personal Data require MFA for all staff access, significantly reducing the risk of unauthorised entry.
• Regular Security Audits: We conduct periodic penetration testing, vulnerability assessments, and third-party security reviews to identify and remediate potential weaknesses before they can be exploited.
• Fraud Detection Systems: Automated monitoring tools analyse transaction patterns, login behaviour, and device fingerprints in real time to detect and block suspicious activity.

While we implement robust security measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights or interests, we will notify you promptly in accordance with our legal obligations and take immediate remediation steps.

10. Children's Privacy

Yuan4d's Services are strictly intended for adults aged 21 and over. We do not knowingly collect, process, or store Personal Data from individuals under the age of 21. If you are under 21, you are not permitted to use our Platform and must not attempt to register an Account.

If we become aware or have reasonable grounds to suspect that a User is under the age of 21, we will immediately suspend the relevant Account, withhold any associated funds pending investigation, and delete the minor's Personal Data as soon as it is no longer required for legal or investigative purposes. If you believe that a minor has accessed our Platform and provided their data, please contact us immediately at [email protected] so that we may take appropriate action.

11. Third-Party Links

The yuan4d Platform may contain references to game providers, payment processors, and other third-party services. While we take care to work only with reputable partners, we have no control over and accept no responsibility for the privacy practices or content of third-party websites or services. We strongly encourage you to review the privacy policies of any third-party service you interact with in connection with your use of yuan4d.

For the avoidance of doubt, this Privacy Policy applies solely to data collected and processed by yuan4d in connection with the Platform at https://yuan4d.cam. It does not extend to data processed by our game providers or payment partners on their own platforms or systems.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Indonesia, including applicable data-protection and electronic-information regulations. Any dispute arising out of or in connection with this Policy that cannot be resolved through direct negotiation with our Data Protection team shall be subject to the jurisdiction of the competent courts of Indonesia.

Where Indonesian law incorporates or references internationally recognised data-protection principles — including purpose limitation, data minimisation, storage limitation, and data-subject rights — yuan4d commits to upholding those principles in all of its data-processing activities, regardless of where data is technically stored or processed.

13. Changes to This Policy

Yuan4d reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or an in-platform notification at least 14 days before the changes take effect. The revised Policy will be posted at https://yuan4d.cam/privacy-policy.

Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must discontinue use of the Platform and may request Account closure by contacting our support team.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way yuan4d handles your Personal Data, please reach out through the following channels:

• Email: [email protected] — please use the subject line "Privacy Inquiry" or "Data Rights Request"
• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on our Platform
• Response Time: We aim to acknowledge all privacy-related inquiries within 48 hours and to provide a full response within 30 calendar days

Our customer support and compliance teams are bilingual, providing assistance in both English and Indonesian to ensure that all players — regardless of language preference — can fully exercise their data-protection rights.